Below you will find answers to frequently asked questions about our services and company. If the answers you seek are not found below, please do not hesitate to call or email us.
Q: What is Outsourcing?
A: Outsourcing is turning over a large amount of your business-building tasks to proven, tested, and professional individuals who create content, graphics, landing pages and other visibility resources for you, which in turn frees up your time to focus on the real income-producing activity of talking with clients to build your business.
Q: What do I need to do to get started?
A: We suggest that you start with the “Services” tab and look over what RWB has to offer, decide what might be a good fit for you and your business, click on the “buy” button to make your purchase, and then advance to the information-gathering form.
Q: What is an Information-Gathering Form?
A: At the end of your purchasing process, we will include a very brief questionnaire that will gather the specific information we need in regard to your projects so that we can get started working for you right away.
Q: What information will I need to provide RWB for my outsourcing?
A: The information needed depends, of course, on the services that you have requested. However, the most common pieces of information will be: your business URL if you already have one, your personal photo, photos for your gallery, keywords and key phrases for content, your topic and event to be reported in your press release, color choices for your graphics, as well as other pertinent information. We want the final draft of your project to be exactly what you envision, and we gather as much information in the beginning to help us create that for you.
Q: What if I have questions before I order?
A: Your questions are most welcome, as we want your experience here at RWB to be an amazing one. You can contact us at anytime with your questions by going to the “Contact Us” page on our website and submitting a request. Your request will be responded to in less then 48 hours.
Q: Once I place my order, what happens next?
A: You will receive a Welcome email from us within 24 hours of your purchase. This email will include the name of the Visibility Resource Specialist who has been assigned to your projects, his or her contact information, as well as information about the expected turnaround times for the services that you ordered. In addition, you will also receive a welcome phone within 48 hours.
Q: What types of payments do you accept?
A: Real World Business accepts Paypal and all major credit cards. Purchase orders and company checks may be accepted with approval from your Visibility Resource Specialist (VRS).
Q: Does Real World Business charge an additional fee for account management?
A: No! Our project management and account management services, as well as all consultations, are included in the price of your services. Our clients are assigned to a VRS who will act as a liaison between you and our creative experts. Your VRS will work with you to ensure that design concepts and creative solutions meet your needs.
Q: Who owns rights to artwork created by Real World Business?
A: Each client, upon final payment, retains the rights to the artwork we create for them, however Real World Solutions maintains the right to use work for promotional purposes unless otherwise specified.
Q: I already have a website but need the design updated or changed. Can Real World Business help with those design changes?
A: Yes! The creative experts at Real World Business can improve the visual aspects of your website as well as update, edit, or create optimized copy for the site.
Q: Can Real World Business create the wording for my website?
A: Yes! Our expert wordsmiths excel at creating optimized, specialized content for your website that attracts attention and speaks to your target audience. We can work with your keywords and phrases or consult with you to determine the best approach to optimization.
Q: How long will my project take?
A: The actual length of time required to complete any project will depend on the scope of the project, but Real World Business strives to create the highest quality designs in the shortest possible time span so that you can immediately take advantage of the visibility resources we offer.
Q: Can all of the work be done remotely or will I need to come to your office?
A: Real World Business provides all services remotely, so that no matter where you are in the world, you can take advantage of our unique approach to developing your brand and visibility. We use phone, Skype, email, and FTP to communicate and transfer files and maintain the highest Internet security standards to protect your information.